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FAQ
1. Q: Do you have any MOQ limit?
A: For your convenience, we can accept 1 pc. But we offer better price for big order.
2. Q: What if the products have problems?
A: We offer a 1-year warranty except for the man-made damage. And we can offer any technical support for operation problems.
3. Q: Can the device’s language be in other languages?
A: Yes, of course. Multi-language can be customized. Our device supports English, Spanish, Portugal, Russian, Arabic, French, German, etc.
4. Q: What about the Payment?
A: You can pay for the order via T/T, Western Union, PayPal, Alibaba payment, L/C, DP
5. Q: How do you ship the goods?
A: Small order: Express like DHL, UPS, TNT, FedEx Big order: By Sea or by airline.
6. Q: How can I get a sample to check your quality?
A: You can require samples to check our quality. You should pay for the sample and freight cost, if you order more than 500 pcs, we return the sample cost to you.
7. Q: What about the lead time for mass production?
A: small order: 1 week after payment Big order: 2-3 weeks.
8. Q： Can you supply the relevant documentation?
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required
9. Q: Where can I get the price?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us, in your
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